FREQUENTLY ASKED QUESTIONS

If you’re catching our vibe & feel like we could be a good fit for working together on your website but you have a few questions first – be sure to read through the below FAQs.

If your question hasn’t been answered? Then feel free to get in touch.

We predominantly build on WordPress because of the large amount of flexibility it offers in terms of design, functionality and integration with 3rd party tools and applications. Having worked with WordPress in both a personal and professional capacity for close to 5 years, it also just happens to be our speciality. 🙂

Depending on the requirements, we also sometimes work with Shopify for eCommerce websites.

At Moolah Digital, we have chosen to specialise in website design and building. This means we do not offer branding or graphic design services and as part of our projects, we require clients to have their branding and graphics ready.

In saying that, we *do* partner up with a number of talented designers throughout Australia so if you do need branding & graphic design work done as part of the website then we can help you organise this.

We do not provide copywriting services as we have made the choice to focus purely on website design and development. However we recognise just how important good copy is for a website (and boy what a difference good copy can make!). Therefore we have partnered up with a number of amazing copywriters throughout Australia, so if you’d like to make sure your website reads well, then we can help you organise this.

This is a question we get asked A LOT and for good reason! There’s no point having a website if you’re not driving traffic to it and getting a good search engine ranking is a huge help in getting people to your site.

While we ensure your website is SEO ready and submitted to search engines upon launching, to give your website the best chance possible, we recommend engaging a copywriter as part of the project who will optimise your content for search. We also recommend you engage the services of an SEO specialist on an ongoing basis to make sure your website continues to have a good website ranking well after it's launched. If you'd like to engage these services, let us know as we can provide recommendations.

For a bit more insight into the world of SEO, check out this blog post detailing 3x things you need to know about SEO.

We are based in the sunny city of Brisbane, Queensland, Australia. Almost all of our clients are Australian-based and funnily enough, the majority happen to actually be based interstate (we seem to attract a lot of NSW clients!). Given the advances in technology today (hello, Zoom!), it’s easy enough to work with anyone no matter their location.

This is another very commonly asked question! The short answer is that it all comes down to the communication between us. Provided all content, required info and feedback is provided in a timely manner, we aim to have your website live within 4-6 weeks from the time we start building.

Be sure to get in touch - we can organise a workshop with you to work through your idea, understand what problem you’re trying to solve and come up with solutions and next steps.

We are big believers in creating a website that’s completely unique to your business and needs, therefore we do not offer set packages. However if you check out our website services page, you’ll see starting prices which give a good indication of how much you’ll need to budget.

For a presonalised quote, please get in touch.

We offer a range of website support packages for you to purchase and use for ongoing support and maintenance after your website has launched.

We also offer a complimentary optimization service 3 months after your website has gone live to make any necessary tweaks and adjustments that will improve the user experience of your website.

This was actually how Moolah Digital started out! By taking on clients who already had websites and just needed help with troubleshooting and customization.

These days? Our passion lies in building websites from scratch and so we have decided to only offer website development & troubleshooting support to existing clients and clients who engage us to build their websites.

We are often booked out at least 4 to 6 weeks in advance (depending on the time of year), so do keep this in mind when requesting a quote.

We often require you to do a bit of homework in the lead-up to commencing your website project, so by the time you send through the required information, we’ll be able to hit the ground running and get started on your project without too many hiccups.

At this time, we do not offer website audits.

We offer website hosting for clients who engage us to build their websites!

Be sure to ask about our hosting packages when requesting your website quote.

Let’s get going and build a slick & smart website for YOUR business!

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